Contact — Twelve & Company Timepieces

Twelve & Company Timepieces

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We'd Love To Hear From You

Whether it's your first luxury purchase or your fortieth, we welcome the conversation. Reach out any way that works for you.

Location Wilmington, NC
Serving Clients Nationwide
Response Time Within 24 Hours
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We'll Get Back To You Within 24 Hours

Have Questions?

Frequently Asked Questions

How can I contact you?
You can reach us via phone (call or text), email, social media, or through the contact form above. (571) 420-4482
How do I purchase a watch from you?
Browse our inventory, contact us to confirm availability, and follow our seamless payment and shipping process. Our six step process can be found on our about page.
How can I sell my watch to you?
Submit details about your watch and we'll provide a competitive offer based on its condition and current market value.
What payment methods do you accept?
We accept bank wires, Venmo, PayPal, Zelle, cash, and crypto (BTC, ETH, USDC) with proper verification.
Do you offer insured shipping?
Yes, all watches are shipped fully insured. We video all packaging and unboxing for complete transparency.
Are all watches authentic?
Yes, we guarantee 100% authenticity. Every watch undergoes thorough inspection before sale.
Do you offer financing or payment plans?
At this time we do not offer financing. We accept multiple forms of payment for flexibility.
Do you accept trades?
Yes! We can evaluate your watch and offer a trade-in value towards your next purchase.
Do you require KYC for crypto payments?
Yes. All crypto transactions require KYC verification and a background check before approval.
What if a watch isn't as expected?
Let us know immediately — we stand by our products and will make it right.
Can I get photos or videos before buying?
Absolutely. We provide high-quality images and videos of the actual product so you can buy with complete confidence.

Ready to Start?

Whether it's your first luxury purchase or your fortieth, we'd welcome the conversation.

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